Shipping Policy

We offer Free Worldwide Door-to-door Shipping on all orders.

All art pieces are made to order.

This means our average processing times range between 3-4 weeks depending on the complexity of each pieces. 

Our average estimated time of arrival (ETA) is 4 weeks; however, there have been instances where delivery has taken up to 6 weeks from order placement to reaching our customers' doorsteps.

If you require a more precise ETA for your order, please don't hesitate to contact us at info@arttotrue.com

Shipping Time

All products are shipped using DHL, UPS, and FedEx. Depending on the size and weight of product. The process can take up to 2 weeks.

Shipping Information

Please ensure all delivery information is correct. If there is incorrect and missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Duties and Taxes

According to our shop policy, we are responsible for any Duties and Import Taxes that may apply. This means the price you pay is the final price, You don’t need to pay extra for shipping and customs duties. For any questions, reach out to at info@arttotrue.com