Return, Refund & Cancellation
Refunds And Returns
We take product quality extremely seriously, every wall art is thoroughly inspected before leaving our studio.
We provide image previews of your wall art before shipment, we will only ship the product with your confirmation and satisfaction of the product.
Since our products are all customized, we do not offer refunds or returns for any reason other than a damaged product on arrival.
Order Cancellations
Customers may cancel their orders within 24 hours of placing the order and will only incur a credit card processing fee (variable rate).
Order cancellations after 24 hours incur a $150 processing fee (only if production has started).
We cannot cancel any orders after 72 hours.
Please email us at at info@arttotrue.com with your order # for any cancellations or order inquiries.