Our FAQs section provides quick answers to common questions. Browse through to find solutions to typical issues, saving you time and effort.

We strive to provide you with prompt and reliable shipping. Shipping times vary based on your location and chosen shipping method. You will receive a confirmation email with tracking information once your order is shipped.

We do not offer returns. Each handmade piece may vary slightly from the image shown. We'll send you an image of your completed order for approval before shipping. No returns accepted after shipment.

We only offer refunds for damaged art pieces during shipment. Contact us with evidence such as images or videos to support your claim.

Order cancellations within 24 hours have a credit card processing fee. After 24 hours, a $150 processing fee applies if production has started. No cancellations after 72 hours.

If you can't find the answer you're looking for, please email us. We're here to help!